Conference Program Day 2

Steve Gladwin (moderator) | IWFM Fellow & Director, Nodus Solutions
Linda Hausmanis | CEO, IWFM
Natalie Hofman | Chair, EuroFM
Lara Paemen | Managing Director, IFMA EMEA

Global changes like  AI, climate volatility , and geopolitical instability are reshaping Europe. How are workplace & FM professional organisations helping their members prepare for the exponential impacts they will have on our industry?

In our session, hosted by Seteve Gladwin, we are privileged have the heads of IWFM ( Linda Hausmanis), IFMA EMEA ( Lara Paemen) & EuroFM ( Natalie Hofman)  providing insights into how their organisations are supporting their members in these areas.  Areas for discussion will include: Green & Digital transitions; Climate change; Geopolitical instability & Economic & societal shifts.

Svein Bjørberg
R&D Manager, NBEF

How adaptable are our buildings to new uses, and how can we measure that efficiently? This session introduces the MultiMap Method, an innovative approach for assessing building adaptability across entire real estate portfolios. Based on twelve spatial and technical parameters and aligned with EU Standard EN 17680:2023, the method automatically identifies the most feasible reuse options for existing buildings, from office-to-residential conversions to mixed-use transformations.

Through real-world case studies, including a hospital-to-commercial transformation, participants will see how this data-driven tool supports circularity, reduces embodied carbon, and enables early, evidence-based decisions. The MultiMap Method offers a scalable way to turn sustainability goals into actionable strategies for adaptive reuse and smarter portfolio management.

Take a moment to refresh with coffee and light refreshments while engaging in informal conversations with fellow participants.
This break offers a valuable opportunity to connect, exchange ideas, and expand your professional network in a relaxed setting.

Ir. Jaap Wijnja
Principal Lecturer and Researcher, Hanze University of Applied Sciences

This session shows how circular principles can strengthen business cases in construction and renovation. With the sector using over 50% of raw materials in the Netherlands, circularity is key for climate goals and resource efficiency.

Through cases like the Venlo City Office, KaVA (“Office Full of Trash”), and Energyhub-050, participants will see how reuse, adaptability, and healthy materials create both environmental and financial value. The session also addresses collaboration across supply chains and the impact of EU sustainability reporting (CSRD). Attendees will leave with practical tools to assess circular strategies and make informed choices in the built environment.

Eoin Gannon
Gold Sponsor: Director, OXID IQ

More information about this session will follow soon.

Asaël Akkerman
Chief Strategy Officer, Workplaced

Workplace strategist Asaël Akkerman explores how lean management, globalisation, automation and AI have transformed organisational structures over the past decades. Using Mintzberg’s framework, he explains how the decline of middle management has eroded “workplace fabric knowledge”, the tacit understanding of how work really happens, from team dynamics to informal collaboration.

Today, AI-driven systems are increasingly shaping decisions about productivity, culture and space, yet often without the human context once provided by middle managers. This gap is especially visible in the ongoing debate around hybrid work and return-to-office strategies, where leadership expectations and employee realities frequently diverge.

Asaël shows how organisations can regain this missing insight. By capturing real-time employee sentiment, work patterns and space usage, platforms like Workplaced help HR, FM, IT and Real Estate teams make more informed, people-centred decisions about the future of work.

Enjoy a seated lunch while continuing the conversation with peers and professionals from across the field. This informal setting provides the perfect opportunity to strengthen connections, share insights, and build new relationships over a good meal.

Jonas Lien
Technical Management Department Head, Forsvarsbygg

This paper introduces the situation reporting approach: an innovative and practical tool that makes it easy to see how existing buildings can be transformed for new purposes. By analysing twelve key spatial and technical parameters and matching them with different functional profiles, situation reporting generates quick adaptability scores for each floor.

Tested on hospital and commercial buildings, the method revealed clear opportunities for reuse and transformation, helping owners make smarter, more sustainable choices. Situation reporting brings circularity, creativity, and data-driven insight together to unlock the full potential of real estate portfolios.

Pleun van Deurssen
Board Member, EuroFM

Witness the grand finale of the EuroFM Student Challenge! This year’s theme, “Shaping the Future of FM,” explores how Facility Management can foster belonging in the workplace, promote inclusiveness, regenerate urban spaces, support ethical innovation (such as AI), and more. On stage, the student teams will present their findings, after which the professional jury will decide which group will be invited to World Workplace Europe!

Take a moment to refresh with coffee and light refreshments while engaging in informal conversations with fellow participants.
This break offers a valuable opportunity to connect, exchange ideas, and expand your professional network in a relaxed setting.

Gunda Djupvik
Project manager and legal advisor, Advansia

Gunda Djupvik is project manager and legal consultant in the FM field from Advansia part of Afry. With a law degree, she has approached FM both strategically and contractually, with a special emphasis on public procurement and the optimalization of contracts and service delivery models based on the standards in the ISO 41000 series. She has over 20 years’ experience in procurement both from the supplier and the customer role and has negotiated FM contracts covering sites all over Norway. In her practice as a consultant in private and public sector, Gunda has been responsible for implementing new regulations and standards in many legal areas such as  sustainability, data protection, cybersecurity, as well as labour law,  governance and other professional guidelines.

Gunda wants to highlight how cooperation between customers, suppliers and academia can trigger research projects that can make the understanding, implementation and enforcement of such changes easier and more efficient. 

That’s a wrap on Day Two — and on this year’s conference!
What an incredible journey these past two days have been. From thought-provoking keynotes to powerful panel discussions and unforgettable moments of connection — thank you for being part of it.

As we close this final day, we look back with pride and gratitude, and we look ahead with fresh inspiration for what’s next in FM. Safe travels home — and see you at the next edition, or tomorrow at the Facility Tour!

Chair: Mark Mobach
Hanze University of Applied Sciences

This session consists of the following four sub-sessions:

• A Meaningful and Vibrant Work Environment
  Mars, Saskia J.M., Spekreijse, M.F. & Mobach, M.P.

• Community, Belonging, Hybrid Work – Does Working at the Office Help?
  Franssila, Heljä

• Two Types of Hybrid Workers: How Preferences Relate to Personal Characteristics, Living Conditions, and Workplace Satisfaction
  Tuzcuoğlu, Deniz, Appel-Meulenbroek, R. Borgers, A. Arentze, T. & Sungur, A.

• Environmental Crafting at Work: Learning from Autistic Individuals in Diverse Contexts
  Jelić, Andrea, Kinnaer, J., Denys, H., Nguyen, P., Lackovicova, M., Saelens, D. & Heylighen, A.

Enjoy a seated lunch while continuing the conversation with peers and professionals from across the field. This informal setting provides the perfect opportunity to strengthen connections, share insights, and build new relationships over a good meal.

Chair: Suvi Nenonen
University of Helsinki

This session consists of the following four sub-sessions:

• Assessing the Role of Workplace Experience in Advancing Social Sustainability in Universities
  Güneş, Sinan & Keskin, E.

• Duelling Dialogue: Pairwise Comparison in Academic Workplace Management and Change
  Sandström, Niclas, Nieminen, J. & Nenonen, S.

• Hybrid Learning Challenges Educational Institutions: Corporate Real Estate Strategies to Address the Opportunities of Digitalisation
  Pilhjerta, Pinja & Airo, K.

• Disability Inclusion at Dutch Campuses: Responsibilities for Facility Management and Implications for Society
  de Jong – van der Hilst, Marlies & Mobach, M. P.

Take a moment to refresh with coffee and light refreshments while engaging in informal conversations with fellow participants. This break offers a valuable opportunity to connect, exchange ideas, and expand your professional network in a relaxed setting.

Chair: Nora Johanne Klungseth
NTNU

This session consists of the following four sub-sessions:

• Unlocking Rehabilitation Potential: Financial Incentives and Social Motivation in the Norwegian Context
  Markussen, Eivind Hushovd & Salaj, A.T.

• From Identification to Practitioners’ Assessment: Factors Influencing Corporate Real Estate Management Performance in Saudi Arabia
  Hamida, Mohammad B., Hassanain, M.A., Alamoudi, A. & Al-Hammad, A.

• Barriers and Success Factors of Condition-Based Maintenance for Sustainable Facility Management in the Public Sector
  Lien, J., Fosså, A. & Almås, Anders-Johan

• Exploring FM Practices in Urban Transformation Areas Towards Effective Management Models: Four Case Studies in Türkiye
  Tanrivermis, Harun & Keskin, Esra.

Enjoy a seated lunch while continuing the conversation with peers and professionals from across the field. This informal setting provides the perfect opportunity to strengthen connections, share insights, and build new relationships over a good meal.

Chair: Alenka Temeljotov Salaj
NTNU, Faculty of Engineering

This session consists of the following five sub-sessions:

• The Impact of COVID-19 on Employment and Turnover in the Outsourced Facility Service Sector in the EU
  Redlein, Alexander & Stopajnik, E.

• Beyond the Cleaning: Exploring the Value Parameters of Repositioning Cleaning Staff from Back-Office to Front-Office Service Roles
  Abolmasoomi, Mostafa, Groen, B. H. & Borghuis, S.

• The Added Value of Task Shifting: FM and the Nurse Join Forces
  Vos, Martijn C., Wynia, M., Ram-Wirtz, U., Brouwer, R. & Mobach, M. P.

• Public Sector Asset Management in the Context of a Just Transition – Guidance from Professional Bodies in the United Kingdom
  O’Hara, Ronan, Wanigarathna, N. & Jones, K.

• Post-pandemic Office Market in the Ankara Province of Türkiye
  Demirkaya, S. & Tanrıvermiş, H.

Take a moment to refresh with coffee and light refreshments while engaging in informal conversations with fellow participants. This break offers a valuable opportunity to connect, exchange ideas, and expand your professional network in a relaxed setting.

Mais Taha
Director, MTiPX

This workshop is a compact, practical session that blends interactive exercises, strategic frameworks and real-world case studies. The programme opens with focused icebreakers to align participants, then guides teams to map nine business priorities against nine workplace wellbeing areas to define measurable objectives. Using XUKRA methods and a wellbeing-based VOI/ROI approach, attendees co-design impact investments that balance efficiency, effectiveness and sustainability.

The workshop features an Impact Meter diagnostic, a hands-on case study, and concrete guidance on funding impact projects in Europe. Participants leave with clear metrics to wellbeing-based measurable impact. The format alternates short presentations with few surveys to ensure practical learning and immediate applicability across organisations. Feedback and follow-up resources are provided to support scaling and continuous improvement.

Take a moment to refresh with coffee and light refreshments while engaging in informal conversations with fellow participants.
This break offers a valuable opportunity to connect, exchange ideas, and expand your professional network in a relaxed setting.

Nikos Vasilopoulos
Community and Ops Manager, GWI

This interactive workshop explores how Facilities Management (FM) professionals can move beyond compliance with ISO 42005 to build AI-ready organizations rooted in ethical governance and reliable data. Participants will engage in guided discussions and practical exercises to assess their current data maturity, uncover integrity risks, and design strategies that strengthen both technical and cultural readiness.

The session introduces a future-focused framework that emphasizes active data stewardship, transparent AI governance, and human-AI trust. Attendees will leave with actionable tools to embed ethical oversight into daily operations, enhance decision-making confidence, and align their teams for responsible AI integration. Combining real-world examples with collaborative learning, this workshop empowers FM leaders to transform “dirty data” into strategic intelligence and build workplaces where AI supports human expertise.

Annika Falkstedt | PhD Candidate, Lund University
Lovisa Högberg | Senior Lecturer, Mid Sweden University
Facilitated by Rebecka Lundgren and Riikka Kyrö

Rural areas face growing challenges such as population decline, aging infrastructure, and limited access to essential services. At the same time, they offer great potential for sustainable growth and community resilience. This workshop introduces the concept of Rural Facilities Management (Rural FM)—an approach that applies FM principles to support rural revitalization through social sustainability.

Participants will explore how FM can strengthen community cohesion, improve access to services, and promote equitable, place-based development. Through inspiring examples and interactive exercises, they will gain practical insights and co-create strategies for applying Rural FM in their own contexts—helping make rural areas more inclusive, resilient, and future-ready.

Enjoy a seated lunch while continuing the conversation with peers and professionals from across the field. This informal setting provides the perfect opportunity to strengthen connections, share insights, and build new relationships over a good meal.

Anja in ‘t Velt | InHolland University of Applied Sciences
Marianne Wenneker | InHolland University of Applied Sciences
Olga van Diermen | The Hague University of Applied Sciences
Anja Fuchs | ZHAW (Zürcher Hochschule für Angewandte Wissenschaften)
Stephan van der Linden | Zuyd University of Applied Sciences

Join this workshop with the Facility Management Lecturers from the Netherlands, Germany and Switzerland and help our future Facility Professionals with skills, knowledge, best practices (or great failures) on how you and your team are taking the next steps to go beyond the standard sustainability practices. 

In this workshop we invite participants who are leading the way in sustainability, circularity and especially regeneration. Through your inspiring examples of how it’s done or what challenges to expect, we would like to create a space where you can share and be inspired by others, and together bring those best practices together and share the insights with our students during their Blended Intensive Program. Facility Management students from the Netherlands, Germany, Switzerland and other European countries will collaborate from March to June and will dive deep into what Regenerative FM can mean for them and how to develop the skills to make more impact in the future. 

Take a moment to refresh with coffee and light refreshments while engaging in informal conversations with fellow participants.
This break offers a valuable opportunity to connect, exchange ideas, and expand your professional network in a relaxed setting.