What is FM


The Next Generation


(The Enablers), video by German FM Service Providers promoting modern FM.


‘, 11 minute video by the network LOOFD of Dutch BSc educational institutes.


Even before the impact of the collapse of the world's financial systems was felt, the EuroFM's FM Futures Project had identified major trends affecting FM in Europe requiring fundamental change. The combined impact of demographic trends, climate change and advances in information society technologies was seen to present an unprecedented opportunity and challenge to the fledgling profession and industry, almost before it had established its credentials and found a leading position in organizations.


The agenda for European FM is set by both the Lisbon Agenda and the 'Europe 2020, a European strategy for smart, sustainable and inclusive growth' European Union strategy. European FM has to define its contribution in three main areas:


  • knowledge-based economy
  • sustainable growth and employment
  • social and environmental objectives


FM can be aligned with European policy and identifies forces for change shaping and integrating the physical, mental and virtual business environment. The FM Futures Project has created plausible scenarios and suggested implications for research, practice and education. The project calls for the next generation of FM to take a leading role in transforming organizations and contributing, in a sustainable way, to the European knowledge economy.


From EuroFM workshops and research seminars five views of the future were developed.


A vision- the desired future. FM takes a leading role in making Europe the most dynamic and competitive knowledge-based economy in the world. Becomes an influential partner and is able to clearly demonstrate its contribution to sustainable economic growth, the creation of more and better jobs and in promoting greater social cohesion and respect for the environment.


A strategy- a created future. EuroFM focuses on promoting open innovation and creativity in FM and realizes the power of its unique network of practitioners, researchers and educationalists for co-creating the environment in which social enterprise and individual talent can flourish.


Opportunities- a possible future. Recognizing the need for change. EuroFM member organizations combine with public, private and social partners in a European-wide initiative to manage and share knowledge and invest in a FM education and research in order to build a future for professional FM.


Assumptions- the probable future. FM fails to evolve and continues to respond to an agenda focused on short-term, factional interests of business and the market. Further commoditization of the products and services delivered in the name of FM become even more efficient, meeting strict cost and performance criteria, but adding no real value.


Discontinuities- an unexpected future. In a post-crunch era, conventional FM practice becomes increasingly irrelevant to societies ‘needs and is replaced by a community-based approach, responsive to the personal needs of users and enabled web-based technologies in a networked Europe.


The role of education and research in developing the knowledge, systems and skills needed for an unpredictable future is paramount. The inter-relationship amongst practicing managers, researchers and educators is the hallmark of EuroFM activity and the history of the European FM market. Although the FM Futures Project emerged from the needs of researchers to understand organizational issues and trends to which FM must contribute and respond, it is a vital component of the future programs across all groups and should be central to European FM future strategies.




  • IFMA website, 2010
  • 'FM' by Jan Regterschot, 1988
  • 'Integrales FM' by Hans Kahlen, 1999
  • 'The Contribution of Business Services to Industrial Performance', European Commission, 1999
  • EN15221, CEN, 2002 - 2010
  • 'FM Futures, The Next Generation', EuroFM Research Project, 2009